Support

Expert Choice customer support is available Monday through Friday from 9:00am to 5:30pm EST (GMT -5).  Support for Educational usage is available via email or web form only.

Comparion Suite Customers:

Please have your account information available when you contact us. Your account information consists of your email address and the name of your organization.

Expert Choice 11.5 and Periscope Customers:

Please have your product serial number available when you contact us. Your product serial number for EC 11.5 can be found on the Installation Disk or in the Help/About menu option in the application.

Software Password Request

Need your password? Click here.

Telephone

(800) 447-0506
(703) 243-5595

Email

support@expertchoice.com

Web Support Inquiries






How Our Software Helps

Project & Product Management

"We were able to go from about 120 projects down to roughly 30 projects, and the decisions were more strategically focused. We've taken a portfolio that would have cost $100 million and saved nearly $50 million."

Randy Howard Technical Project Director, Project Portfolio Managment, AOL

See More | Download Case Study

Strategic Planning & Budgeting

"In the first year alone we re- allocated $55 million from low benefit to high benefit projects. We’ve also reduced our time-to-budget from months to weeks.
"

Bill Taylor Deputy CIO, Department of Housing & Urban Development

See More | Download Case Study

Vendor & Human Resource Management

"Expert Choice helps us synthesize information together as a group. It uses our knowledge to derive the benefit of the tool."

Linda Cureton CIO, NASA Goddard Space Flight Center

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Decision Support & Process Management

"Providing a process by which they are going to arrive at the prioritizations of objectives really neutralizes a lot of what in the past has been very endless bickering."

Pierre LaMere 3M Manufacturing and Supply Chain Services

See More | Download Case Study

Market Research & Insights

"Expert Choice allows the business to focus its resources on the critical few items that really matter."

Carey Helper Integrated Market Intelligence, Blue Cross Blue Shield of Florida

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News and Events